Client Resources

Medical Records Requests

At Alpine’s Empowerment Agency, we are committed to protecting the privacy and confidentiality of your personal health information.

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How to Request Medical Records

Current and former clients who wish to request copies of their medical or behavioral health records may contact our Medical Records Department.

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Email: medicalrecords@alpinesempowermentagency.com

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Secure Fax: 833-205-9752

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When submitting your request, please include:

• Your full name

• Your preferred contact information

• A brief description of the records you are requesting

• The approximate dates of service, if known

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For your protection, please avoid including sensitive clinical information or identification documents in your initial email. Our team will provide instructions if additional verification or authorization is needed.

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Requests from Attorneys and Third Parties

Attorneys, healthcare providers, insurance representatives, and other authorized parties should submit records requests to the email address above. Additional documentation or a signed authorization may be required before records can be released.

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Processing Requests

Medical records requests are reviewed in accordance with applicable federal and state privacy laws, including HIPAA. Most requests from individuals to access their own records must be processed within 30 calendar days, subject to applicable legal requirements and permitted extensions.

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For all medical records inquiries, please contact:

medicalrecords@alpinesempowermentagency.com